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Field Service
Management

Stay in top operating condition and vendor compliance with Petrosoft’s Field Service Management. Keep your facilities, structures, and assets in 100% working order using preventative Maintenance and avoid your equipment from breaking. This module focuses on the items that hold the most value, including efficient and effective delivery of support service to ensure the integration of people, systems, place, process, and technology.

Features

Work From Anywhere

Users can login and use the system from any computer , laptop, or cell and have access to the service department users no longer have to be tied to one device.

Work Orders Made Easy

Creating a work order takes less then 1 minute. Technicians can work them from any online computer, or even their mobile devices

Preventative Maintenance

FMM can send notifications to the Service staff to work Preventative Maintence Issues . Changing Fuel Filters and HVAC filters regularly Save you money by helping the equipment not to break in the first place

Active Directory Single Sign On

Using a single Sign on allows the users to only select requests for their individual location, no more having to filter through lists of equipment for every location.

Role Based Access

Gives you precise , field level control over which user roles see which records.

Dash-board Views

One stop Screen for visibility of the whole company, see events as they happen. KPI indicators to help you know what parts of your Service department are not working efficiently.

Benefits

Document Storage

The users can upload and store essential contracts and other documents for easy retrieval later for use or review.

Cost Center Budgeting and Tracking

Group Assets and their associated Maintenance costs into cost centers you define. Create budgets for those cost centers so you can quickly gain insight as to how you are performing against the set budgets.

Vendor Compliance

By setting in your vendor service criteria, you can track the work to make sure that the work is completed with in planned budget with in planned times.

How can we help?

Customer Support

Online ticketing system, phone support, on-site support, and a library of videos, articles, tips, and manuals

Technical Support

Technical support for Petrosoft internet-based retail management products is just a phone call or a click away

Business Services

Data processing, accounting, price book builds, foodservice menu builds, and business analysis

Petrosoft University

Customers are provided a series of online classes

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