CSO Product

Back Office Software

C-Store Office is designed to increase operational efficiencies and speed data entry, reconciliation, and forecasting to optimize merchandise, food, and fuel sales, as well as margins, inventory turns, shrink, and spoilage. The solution saves IT costs and data entry time with a centralized price book, reports, and integration with Petrosoft’s POS and MTO solutions as well as POS partners such as Verifone, NCR, Wayne, Bulloch, and Gilbarco. The solution also integrates with accounting packages, manufacturers and fuel, merchandise, and data suppliers.

Retailers can gain control of their business and influence their bottom line with this solution that is designed to make an impact where it matters most, in dayto- day retail operations. As a subscription-based solution, customers can access it from any internet connected device or through CSO mobile, the C-Store Office mobile application. Discover how C-Store Office features can improve a retailer’s bottom line.

Key Benefits

  • Maximize turns
  • Maximize margins
  • Maximize sales
  • Increase operational efficiency
  • Increase pricing consistency
  • Increase promotional opportunities
  • Eliminate dead inventory
  • Minimize overstock and out-of-stocks
  • Minimize shrinkage and spoilage
  • Increase training and support efficiency
  • Increase operational efficiency
  • Control implementation costs and time
  • Minimize reconciliation time
  • Minimize reporting cycle time
  • Minimize manual entries and errors
  • Minimize travel time

The C-Store Office Back-Office Advantage

  • Easy access from any internet-connected device
  • Centralized price book, price promotions, lottery, fuel sales and buydowns
  • Centralized management of item-level inventory
  • Easy integration with leading POS systems including Verifone, NCR, Gilbarco and Wayne
  • Easy integration with enterprise and SMB accounting systems including QuickBooks
  • Low monthly subscription fees
  • No long-term contracts
  • No software license fees
  • No hardware to purchase
  • Free software updates
  • Free online training
  • Free remote setup
  • Free maintenance
  • Free backups

“I am the price book manager for our company and the C-Store Office price book is my favorite feature of the system. It really makes my job so much easier because C-Store Office catches every price change on every shift and makes sure that I can see and approve all of them before it updates our registers. I am always confident our pricing at the registers is correct.”

Amber Rench, The Pumping Stations, Augusta GA

Key Features

Price Book Management

Merchandise and foodservice retailers can stay in control of their pricing, which leads to optimized
revenue and profits, by centralizing the administration of their price book from within C-Store Office.
Whether a retailer has two or hundreds of POS systems, up-to-date pricing is critical to increasing
revenue and keeping margins healthy. Retailers can maintain their centralized price book by integrating
pricing seamlessly through handheld inventory scanning, EDI supplier invoices, including parent/child
relationships (units to cases), and lists and/or the global price book provided with this solution. Retailers
can also adjust their price book for regional pricing. Additional ways this solution helps to manage a
pricing include:

  • Set up, add, edit, delete or move items between departments and categories
  • Manage pricing by price group, custom group, price zone, store, location or division
  • Manage recipe pricing for foodservice retailers
  • Create custom meta tags and groups such as “counter display” or “cooler #1”
  • Use cost exception reports to spot cost variances
  • Set up price changes in advance
  • Remove old items from the cash registers and POS systems automatically
  • Make global changes to the price book
  • Promotions management
  • Create shelf tags
  • Instant price book and item import

“We thought we had a good handle on our inventory before C-Store Office but now, with a uniform price book, we can keep our pricing consistent across all of our stores and cash registers. C-Store Office also helps us manage our promotions and orders since we can track and manage our inventory from anywhere. It improved our shrink rate by 75% by the end of the first year and by an additional 50% in 2014. All I can say is that it really works!”

Leslie Smith, Director of Operations, Fisher Stores, Inc., New Bern, NC

Promotions Management

Do you know if your promotions are increasing sales or average ticket size? After negotiating
promotions with a vendor, retailers need to ensure that promotions are set up and tracked within
their POS and back-office system. With C-Store Office, retailers can set up their promotions in
advance, set specific time frames and work with legacy cash register systems that do not support
mix and match promotions. This feature gives retailers an edge when negotiating promotions with


Inventory Management

Single and multi-store retail operators can take advantage of the merchandise and food inventory
management features in C-Store Office to optimize inventory while keeping margins healthy.
Track inventory by item or ingredient using the cost or retail inventory method. Gain control over
inventory by forecasting inventory orders, managing margins, and optimizing sales by weeding
out dead and slow-moving items.

  • Track each item by category, department, price group, promotion, tag or by risk level
  • Find fast, average and slow moving items plus dead inventory with detailed item reports
  • Control shrinkage with item-level reports and Petrosoft’s Loss Prevention Analytics
  • Identify overstocks and under stocks with item-level detail
  • Keep track of inventory audits and cycle count tickets
  • Ingredient-method accounting for foodservice retailers to stay in control of recipe costs and margins
  • Use computer-assisted ordering to increase the quality of store inventory, eliminating dead items and overstocks which lead to spoilage, breakage, and theft
  • Use dozens of reports to help determine optimal stocking levels, recalculate a store’s inventory value and spot pricing problems quickly, identifying low margin items and your lowest cost suppliers


Fuel Inventory Management

Fuel retailers can keep track of their entire fuel sales cycle with C-Store Office. From managing BOLs, invoices, and orders to tracking sales, margins, and tank data for SIR and operational decisions, the modules included in C-Store Office can help to keep stations from running dry and profits healthy while staying in compliance.

Automating the many aspects of BOL and invoice entry can save a retailer time and reduce errors. For example, C-Store Office saves time by automatically creating a draft invoice with every new BOL entered into the system and vice versa. Once an invoice is accepted, fuel inventory volume, purchases, and pool margin calculations are automatically adjusted. The transaction also creates an automatic entry into C-Store Office’s accounting module. Fuel inventory reports help retailers stay in control of their operations by not only keeping track of historical and current fuel cost, sales, and margins but also forecasting fuel ordering requirements.

Keeping track of fuel margins is critical to staying afloat in the fuel retailing industry. Did you know NACS estimates that 80% of all US fuel purchases occur at a convenience store? They also report that as much as 78% of c-store sales were attributed to fuel transactions in 2015 but produced as little as 8% in margins.


Other C-Store Office Features

  • Cash and payments
  • Lottery
  • Chains and Franchise Management
  • Mobile
  • Workflows




FAQ And Resources