Fast Casual Restaurant Technology Solutions

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Manage Fast Casual Restaurant Sales Volume and Food Costs.

Managing sales volume and food costs are two major concerns of fast casual restaurant owners and managers. Technology can help address both these challenges. It can help to increase sales by making the ordering, dining and payment experiences more enjoyable while keeping costs visible and within control. Key restaurant technology that enables sales and food cost management includes point-of-sale systems, online menus, self-service ordering, order customization, order preparation, promotional and back-office inventory and sales management technology.

What drives sales is having a readily-available menu and the right technology. Although it is not a surprise that the right menu can drive sales, 23% of consumers, according to the National Restaurant Association (NRA), say that the availability of technology is an important factor when choosing a limited-service restaurant. The most popular technology options for consumers were wi-fi, payment, menu and ordering technologies.

Ordering technology such as self-service ordering kiosks/stations are gaining in popularity. According to the NRA, 27% of consumers at fast food places (limited-service restaurants) and 28% of consumers at sit-down restaurants (tableservice restaurants) have used this technology and 61% and 57% of consumers said they were willing to use a self-service ordering kiosk/station at a fast food place or sit-down restaurant, respectively.

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Increasing Off-premise Sales

According to the NRA, when it comes to mobile use, viewing menus only comes in second to looking up location, directions or hours. Restaurant ordering technology not only makes menus visible but can also increase off-premise sales (delivery and takeout) with online and mobile menu item customization, ordering, payment and delivery technology and options.

Keeping Track of Inventory Costs

According to the NRA, two of the top three factors of importance to consumers when choosing a limited-service restaurant are healthy menu items and locally sourced food. Fast casual restaurants lead this category for locally sourced ingredients with the NRA reporting that 60% of fast casual and only 32% of quick-service restaurants offer locally sourced produce and 35% of fast casual and only 10% of quick-service restaurants offered locally sourced meat and fish on their menus. In order to keep track of this highly perishable inventory and their impact on recipe costs, fast casual restaurant managers can use technology to track ingredient and recipe costs while also tracking inventory movement and costs.

KEY BENEFITS

  • Increased new on-site sales
  • Increased delivery sales
  • Increased takeout order sales
  • Increased preparation efficiency
  • Increased order accuracy
  • Increased speed of service
  • Increased driver efficiency
  • Increase restaurant labor efficiency

KEY TECHNOLOGY FEATURES


Discover Key Fast Casual Restaurant Technology Solutions by Petrosoft.


Qwickserve is a foodservice made-to-order self-service kiosk for quick service and fast casual restaurants

Qwickserve

The Qwickserve solution helps to streamline the customer order, payment and preparation workflow while also enabling fast casual restaurant owners to manage their menu and recipes while keeping track of orders and costs.

The Qwickserve Self-Service Ordering Kiosk is a software and hardware bundle that enables customers to view, select, customize and pay for menu items while also enabling fast casual restaurant owners to manage menus and keep track of customer orders, inventory, and recipe costs. This solution integrates with SmartPOS 100 and can be used as an embedded feature of SmartPOS 400 for delivery and takeout phone order placement. Find out more about other POS integration options by contacting a Petrosoft representative.

The Qwickserve Kitchen Prep Station streamlines the ordering process by placing orders received from the Qwickserve Kiosk in a queue, providing recipe preparation instructions and preparation time.

The Qwickserve Kitchen Printer provides the kitchen staff with a printed copy of the order.

The Qwickserve Online Ordering solution can help fast casual restaurants provide a fast, easy, and convenient way for their customers to order and pay for their food online, avoiding lines and reducing tension and human-error factor.

The Qwickserve Mobile Applications provide the customer with ordering and payment solutions while also enabling tableservice restaurant drivers and managers to manage the delivery workflow of mobile, online and phone orders.

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SmartPOS

SmartPOS 100 is a point-of-sale system by Petrosoft that integrates with Qwickserve. It was designed for the retailer whose primary concerns are transaction reliability and optimizing operational efficiency while remaining within budget. The all-in-one POS system includes an embedded receipt printer and customer display for transaction summaries and promotions. SmartPOS 100 is designed to integrate with back-office, accounting, loyalty and self-service kiosk solutions. For restaurants who want to offer selfservice ordering, the SmartPOS 100 and Qwickserve bundle is the ideal solution. This bundled solution also includes unlimited promotions, back-of-the-house order preparation technology, as well as profitability, inventory and menus management from a centralized location.

SmartPOS 400 is a restaurant POS system that provides an embedded Qwickserve ordering module for fast casual restaurants. It is a point-of-sale system designed to handle a peak traffic and enabling uninterrupted workflow. In addition to the features of SmartPOS 100, it offers dual cash drawer support, a high-throughput external receipt printer, video journaling module, integrated phone ordering automation system, delivery and driver management.

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C-Store Office

C-Store Office is a cloud-based trusted back-office software solution that provides a virtual work space for recording, processing, tracking and forecasting inventory and sales. It provides the infrastructure, workflow and reporting needed to maximize margins and turns for merchandise and foodservice inventory. C-Store Office helps you stay on track of your ingredients with its convenient recipe costing reports. This solution can save reconciliation and travel time while also decreasing the IT costs. Stay connected to your fast casual restaurant business from any internet-connected device with C-Store Office and CSO Mobile.