Arming yourself, your employees, and your property with the tools to act and react to any situation is key in protecting your customers and employees in an emergency, keeping your store open longer, and helping you to resume operations as quickly as it is safe to do once the emergency has passed.
Below, you will find 10 steps to an effective emergency preparedness plan and the benefits of ensuring business continuity:Continue reading »
As natural disasters from inclement weather, wildfires, the spread of viruses, or other emergencies that can affect your day-to-day business arise, executives are reconsidering current work policies and are planning to enact procedures to keep employees/customers safe, all while not losing/closing their businesses. Arming yourself, your employees and your property with the tools to act and react to any situation is key in protecting your customers and employees in an emergency, keep your store open longer and or help you to resume operations as quickly as it is safe to do.
As with any retail space, the goal of a convenience store layout is to maximize sales by exposing customers to more products. The more time your customers spend in your store, the more products they have an opportunity to view, and the greater the chance is that they’ll find things they like and want to purchase.
In a convenience store, you are challenged with exposing customers to products without impeding traffic flow—all within a confined space. This is a tough balancing act. Not enough exposure and you can hinder sales, but an overpacked design obstructing traffic flow too much can result in a negative impact on the customer experience.
Here are a few ways you can optimize your convenience store layout for better sales:Continue reading »
Gas stations and convenience stores (or c-stores) are a thriving industry, and have been a fixture on the American scene since the first c-store opened in 1927. According to the National Association of Convenience Stores (NACS), there are more than 153,000 c-store locations operating in the United States, bringing in $242.2 billion from inside sales and another $412.1 billion from fuel sales.
Competition is fierce, but with the right tools and best practices for gas station management, you can set your business up for success in 2020. Here’s how to maximize your growth potential:Continue reading »
It’s a given that robust c-store software is a must-have for any retailer if they want to boost their bottom lines and stay competitive, but the industry is shifting yet again towards a more mobile approach. Because of that, many c-store owners are adopting cloud-based c-store software to improve their operations and meet growing customer demands.
Cloud-based solutions offer many advantages over legacy POS solutions. Here are some of the most notable:Continue reading »
Right-sized technology provides the critical competitive edge in the retail playing field, particularly among independents and chains. Today’s leading convenience store operators are maximizing their performance by leveraging technology in two interrelated areas of inventory management practice: optimal inventory levels, and a highly productive product mix. See how SG II Group built the infrastructure they needed to manage both their inventory and their bottom line.Continue reading »
Strong sales and profits are the result of having the right product mix and level of inventory. Achieving this ideal mix requires having current and accurate inventory information.Continue reading »
To produce the greatest return, the inventory carried by a c-store should meet its customers’ tastes, needs and expectations.
As Hershey’s data illustrates, to carry the right product mix, c-store managers should consider regional, local and hyperlocal trends and demographics.Continue reading »
Keeping track of inventory can help retailers not only meet customer demand by keeping shelves stocked with high-selling items, it can also help them keep a faithful watch on high theft items.Continue reading »
Many laws govern the forecourt and the convenience store (c-store). Convenience store retailers must be aware of these regulations or face heavy fines, risk being shut down and/or put out of business due to non-compliance.Continue reading »
Inventory is a core asset that can make or break a convenience (c)-store operation. Managing c-store inventory, which may include thousands of UPCs, requires tracking key data and metrics as well as having the right operational procedures, infrastructure and technology to optimize the inventory.Continue reading »
Ask single-store retailers and multi-store operators alike what they consider their biggest business challenges, and the conversation will likely revolve around one topic: meeting customers’ demands while maintaining a healthy bottom line. In order to meet both of these objectives, retailers must anticipate what customers will want and understand the margin for each product they sell.Continue reading »
If you could hire the “perfect” employee for your c-store, what would their job description be?
Would they be able to interact with customers, in person and via mobile devices? Remember what individual customers buy and suggest products and promotions that dovetail with their shopping habits? Quickly verify a shopper’s age before ringing up the bottle of wine they’ve set on the counter? Track inventory in ways that minimize out-of-stocks? That “perfect” employee is available in today’s state-of-the-art POS systems!Continue reading »