You spend hours at your c-store trying to improve your bottom line—from managing inventory and daily sales to keeping your staff happy and engaged and finding unique ways to meet customer needs. Unfortunately, at times, your commitment to success may feel overwhelming and can keep you away from doing other things you enjoy.
Stay connected to your c-store wherever you go using an integrated mobile app.Continue reading »
Inventory management at your convenience store can make or break your c-store operation. The first step to gaining control over your c-store’s bottom line is to get an accurate view of your item-level inventory. It’s critical to use the data you gather to learn about convenience store inventory control and increase your c-store profits with dead inventory management, inventory placement, and shrinkage control.Continue reading »
Every c-store owner must control shrinkage and meet customer demand with a regular inventory cycle count. Not only will you keep shelves stocked with high-selling items, but you can keep your eye on high-theft items as well. And, as you know, inventory placement optimization will help increase your profitability.Continue reading »
Gas stations and convenience stores (or c-stores) are a thriving industry and have been a fixture on the American scene since 1927. According to the National Association of Convenience Stores (NACS), there are more than 121,000 c-store locations operating in the United States, bringing in $242.2 billion from inside sales and another $412.1 billion from fuel sales.Continue reading »
Right-sized technology provides the critical competitive edge in the retail playing field, particularly among independents and chains. Today’s leading convenience store operators are maximizing their performance by leveraging technology in two interrelated areas of inventory management practice: optimal inventory levels, and a highly productive product mix. See how SG II Group built the infrastructure they needed to manage both their inventory and their bottom line.Continue reading »
If disaster strikes, will you be ready?
Don’t let a disease outbreak or natural disasters, like earthquakes, tornadoes, hurricanes, fires, floods, and snowstorms take you by surprise. Protect yourself instead by creating an effective emergency plan.
As with any retail space, the goal of a convenience store layout is to maximize sales by exposing customers to more products. The more time your customers spend in your store, the more products they have an opportunity to view, and the greater the chance is that they’ll find things they like and want to purchase.
In a convenience store, you are challenged with exposing customers to products without impeding traffic flow—all within a confined space. This is a tough balancing act. Not enough exposure and you can hinder sales, but an overpacked design obstructing traffic flow too much can result in a negative impact on the customer experience.
Here are a few ways you can optimize your convenience store layout for better sales:Continue reading »
It’s a given that robust c-store software is a must-have for any retailer if they want to boost their bottom lines and stay competitive, but the industry is shifting yet again towards a more mobile approach. Because of that, many c-store owners are adopting cloud-based c-store software to improve their operations and meet growing customer demands.
Cloud-based solutions offer many advantages over legacy POS solutions. Here are some of the most notable:Continue reading »
Strong sales and profits are the result of having the right product mix and level of inventory. Achieving this ideal mix requires having current and accurate inventory information.Continue reading »
To produce the greatest return, the inventory carried by a c-store should meet its customers’ tastes, needs and expectations.
As Hershey’s data illustrates, to carry the right product mix, c-store managers should consider regional, local and hyperlocal trends and demographics.Continue reading »
Many laws govern the forecourt and the convenience store (c-store). Convenience store retailers must be aware of these regulations or face heavy fines, risk being shut down and/or put out of business due to non-compliance.Continue reading »
Ask single-store retailers and multi-store operators alike what they consider their biggest business challenges, and the conversation will likely revolve around one topic: meeting customers’ demands while maintaining a healthy bottom line. In order to meet both of these objectives, retailers must anticipate what customers will want and understand the margin for each product they sell.Continue reading »
If you could hire the “perfect” employee for your c-store, what would their job description be?
Would they be able to interact with customers, in person and via mobile devices? Remember what individual customers buy and suggest products and promotions that dovetail with their shopping habits? Quickly verify a shopper’s age before ringing up the bottle of wine they’ve set on the counter? Track inventory in ways that minimize out-of-stocks? That “perfect” employee is available in today’s state-of-the-art POS systems!Continue reading »