Arming yourself, your employees, and your property with the tools to act and react to any situation is key in protecting your customers and employees in an emergency, keeping your store open longer, and helping you to resume operations as quickly as it is safe to do once the emergency has passed.
Below, you will find 10 steps to an effective emergency preparedness plan and the benefits of ensuring business continuity:Continue reading »
As with any retail space, the goal of a convenience store layout is to maximize sales by exposing customers to more products. The more time your customers spend in your store, the more products they have an opportunity to view, and the greater the chance is that they’ll find things they like and want to purchase.
In a convenience store, you are challenged with exposing customers to products without impeding traffic flow—all within a confined space. This is a tough balancing act. Not enough exposure and you can hinder sales, but an overpacked design obstructing traffic flow too much can result in a negative impact on the customer experience.
Here are a few ways you can optimize your convenience store layout for better sales:Continue reading »
As of 2019, there are approximately 66,000 combined gas station and convenience stores across the United States. Competition within the industry is high, and store owners are struggling with how to handle it.
Retail technology, such as your POS system, can provide a great deal of information, but finding actionable data you can turn into results can be tricky. Cut through the noise and focus on major measurable metrics for a clear picture of your performance.Continue reading »
Right-sized technology provides the critical competitive edge in the retail playing field, particularly among independents and chains. Today’s leading convenience store operators are maximizing their performance by leveraging technology in two interrelated areas of inventory management practice: optimal inventory levels, and a highly productive product mix. See how SG II Group built the infrastructure they needed to manage both their inventory and their bottom line.Continue reading »
Strong sales and profits are the result of having the right product mix and level of inventory. Achieving this ideal mix requires having current and accurate inventory information.Continue reading »
Keeping track of inventory can help retailers not only meet customer demand by keeping shelves stocked with high-selling items, it can also help them keep a faithful watch on high theft items.Continue reading »
Inventory is a core asset that can make or break a convenience (c)-store operation. Managing c-store inventory, which may include thousands of UPCs, requires tracking key data and metrics as well as having the right operational procedures, infrastructure and technology to optimize the inventory.Continue reading »
Ask single-store retailers and multi-store operators alike what they consider their biggest business challenges, and the conversation will likely revolve around one topic: meeting customers’ demands while maintaining a healthy bottom line. In order to meet both of these objectives, retailers must anticipate what customers will want and understand the margin for each product they sell.Continue reading »
If you could hire the “perfect” employee for your c-store, what would their job description be?
Would they be able to interact with customers, in person and via mobile devices? Remember what individual customers buy and suggest products and promotions that dovetail with their shopping habits? Quickly verify a shopper’s age before ringing up the bottle of wine they’ve set on the counter? Track inventory in ways that minimize out-of-stocks? That “perfect” employee is available in today’s state-of-the-art POS systems!Continue reading »