Mike is a 2005 graduate of the Pennsylvania State University. He has been in the retail industry for over 10 years focusing his expertise in product training and customer service solutions.
Mike possesses an extensive background in management, leadership, communication, marketing, and product knowledge. He is proficient at designing and developing training programs, curriculum, and materials.
At Petrosoft, Mike designs roll-out plans for new customers who come on board so that milestones are achieved. He is an integral part of the Petrosoft training team as his key successes include preparing research on customer accounts to aid in training options, and assistance to customers in successfully utilizing C-Store Office’s full capabilities.
He teaches training classes online at Petrosoft’s on-site training facility and off-site at the customer’s store. He is invested in assisting our customers with problem solving and business growth.