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Beth Ziringer

In addition to 20 years’ experience in the retail industry, Beth Ziringer holds an MBA degree. Her years as a manager in retail provide her with a unique perspective and insight of those she trains at Petrosoft.

Her background in talent management, leadership development, and team dynamics enables Beth to bring out the best in people by identifying, leveraging, and enhancing their strengths.  Petrosoft clients benefit from Beth’s keen awareness of one’s strength to accurately identify individual instructional opportunities.

At Petrosoft, Beth appreciates ‘connecting the dots’ for customers.  She says, “It is most satisfying when they see the true benefit of our product.”

Carrie Graham

Carrie possesses a Bachelor of Arts degree and over 20 years of experience in the hospitality industry.  During that time she trained managers and employees in the restaurant arena on point-of-sale (POS) and back-office systems for new restaurant openings as well as existing unit support as a corporate management trainer. This background and knowledge in operations enables Carrie to provide Petrosoft customers with successful best practices she herself implemented and used.

Carrie enjoys the diversity of the people with whom she works and trains, providing her with a variety of teaching experiences.  She is skilled at assessing individual performance, thereby identifying specific needs and choosing the most appropriate training methods for quicker positive results.

Eva St Surin

With a Master of Science in Instructional Leadership and a certificate in English Education, combined with her corporate training background, Eva St Surin is poised to provide Petrosoft clients with superior instruction.

Eva enjoys building a curriculum from the ground up that empowers her students to take charge from her instruction.

She possesses strong leadership and team building skills which translates to a collaborative training team invested in the growth and success of both Petrosoft and Petrosoft clients.

Isabelle Sperling

Isabelle comes to Petrosoft after having spent more than a decade in retail operations.
She earned her Bachelor of Arts degree and employed her International Business education in a career in managing loss prevention teams at both the store and regional levels. Isabelle created and launched national education, compliance and certification programs, that exceeded expected goals.

She enjoys being challenged to build effective training modules that take into account the tiny details while focusing on the big picture to arrive at best practices. This ensures she delivers the most comprehensive and reasonable programs for the customer.

Isabelle is skilled in multiple delivery methods, giving Petrosoft customers a variety of program techniques that work best for them.

Jared Englert

With a bachelor’s degree in education and teaching, Jared’s strengths in coaching and instruction are most apparent as a Petrosoft trainer. He is able to communicate clearly and effectively, conveying even the most difficult material in an easy-to-understand manner. Petrosoft clients benefit from Jared’s ability to identify a knowledge gap and apply the appropriate tools for learning. Jared’s captivating presentations engage the computer savvy as well as the technological illiterate, ensuring his entire audience is confident in using the Petrosoft products.

Justin Shoup

After receiving a Bachelor of Science degree in 2005, Justin entered the Saas environment where he built and applied exemplary leadership, training, and customer success management skills. During the past decade, he has built a strong reputation for developing and improving customer success metrics. Justin is most successful at engaging non-users, helping them understand the most complex concepts, through his content development and team training proficiencies. Justin’s forte is in training of Petrosoft clients in the areas of new features and best practices.

Megan Baughman

With a profound background in the corporate retail industry, Megan provides top-notch instruction to Petrosoft customers day after day.

Her bachelor’s degree in Communications and Public Relations, combined with her experience in training and curriculum development, affords Megan the ability to effectively communicate processes and procedures. Her graphic design background is key to her success conveying complex concepts through visuals and graphics.

Megan enjoys developing online training materials, and her creativity contributes to the overall learning success of Petrosoft customers.

Mike McDavid

Mike is a 2005 graduate of the Pennsylvania State University.  He has been in the retail industry for over 10 years focusing his expertise in product training and customer service solutions.

Mike possesses an extensive background in management, leadership, communication, marketing, and product knowledge.  He is proficient at designing and developing training programs, curriculum, and materials.

At Petrosoft, Mike designs roll-out plans for new customers who come on board so that milestones are achieved.  He is an integral part of the Petrosoft training team as his key successes include preparing research on customer accounts to aid in training options, and assistance to customers in successfully utilizing C-Store Office’s full capabilities.

He teaches training classes online at Petrosoft’s on-site training facility and off-site at the customer’s store.  He is invested in assisting our customers with problem solving and business growth.