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The convenience store and foodservice industries experience high employee turnover rates. This makes it challenging to train employees. With this in mind, Petrosoft offers several training options.

Petrosoft customers can attend live weekly webinar sessions, access a library of online prerecorded videos, attend training at our headquarters in Pittsburgh, or we can travel to the customer’s site. Customized training sessions to address the specific needs of a retailer are also available.

Petrosoft University

Every week, we offer our customers a series of online classes that cover all aspects of working with our internet-based retail management applications.  The classes are led by a live instructor and are interactive. Attendees can ask questions and request further explanation on topics covered by the instructor.
These classes will help you quickly learn to master Petrosoft applications and guarantee you are getting the most out of your software investment. It’s easy to participate!

How to Enroll in Customer Training

To start attending the Petrosoft online training sessions, customers can join the online sessions by logging into their Petrosoft account.

Jump Start Customer Training Program

Want custom online training for your staff?  Our “Jump Start” program offers customized training by our staff and focuses on the issues you really want to cover in-depth. We will design a curriculum around your staff needs and offer up to five hours of customized online training at a very reasonable price.

In-person Customer Training at Petrosoft HQ

We maintain a training center in our Pittsburgh headquarters where customers are welcome to come attend intensive in-person training from our staff on the topics of your choosing. This is an ideal way for senior operations and financial executives to get the most out of Petrosoft’s powerful retail business applications.

On Location Customer Training

If you would prefer a Petrosoft trainer to come to your location, we will be happy to schedule in-house training for you staff. Contact your Petrosoft sales representative and we will schedule a training course at your location.

New Customer Training

Are you a new customer? Quickly learn to master C-Store Office for free. Customers can take an introductory course and learn about QuickBooks® synchronization, how to complete daily tasks, use the price book and the lottery modules through one of five live online sessions. These sessions are led by experienced instructors. The classes are designed to be interactive and registrants are encouraged to ask questions. It’s easy to participate. You can access these sessions by signing into your Petrosoft account.

Core Customer Training:

Weekly Sessions

Introduction to C-Store Office Monday 11 AM
Manager’s Daily Routine Monday 1 PM
Fuel Handling Monday 3 PM
Cash Reconciliation Tuesday 11 AM
Invoicing Tuesday 1 PM
Lottery Tuesday 3 PM
Price Book 1 Wednesday 11 AM
Price Book 2 Wednesday 1 PM
Scan Data Setup Wednesday 3 PM
Hand Held Thursday 11 AM
Physical Inventory Thursday 1 PM
Accounting Basics Thursday 3 PM

Core Customer Training:

Weekly Sessions

Introduction to C-Store Office Monday 11 AM
Manager’s Daily Routine Monday 1 PM
Cash Reconciliation Monday 3 PM
Invoicing Tuesday 11 AM
Fuel Tuesday 1 PM
Lottery Tuesday 3 PM
Price Book Wednesday 11 AM
Hand Held Wednesday 1 PM
Inventory Wednesday 3 PM
SmartPOS: Cashier Thursday 11 AM
SmartPOS: Admin 1st & 3rd Thursday 1 PM
Accounting Friday 11 AM
Admin Tools Friday 1 PM
Merchandise Ordering Friday 3 PM