Field Service Management
Stay in top operating condition and vendor compliance with Petrosoft’s Field Service Management. Keep your facilities, structures, and assets in 100% working order using preventive maintenance and avoid your equipment from breaking. This module focuses on the items that hold the most value, including efficient and effective delivery of support service to ensure the integration of people, systems, processes, and technologies.
Work From Anywhere
Users can log in and use the system from any computer, laptop, or cell phone and have access to the service department. Now users are no longer tied to one device.
Work Orders Made Easy
Creating a work order takes less than 1 minute. Technicians can work on orders online, from any computer or mobile device.
FMM can send notifications to the Service staff to work on Preventive Maintenance Issues. Changing fuel filters and HVAC filters regularly saves you money by helping the equipment not to break in the first place.
Active Directory Single Sign-On
Using a single sign-on allows the users to select requests for their individual location, not having to filter through lists of equipment for every location.
The role-based access gives you precise, field-level control over the type of access assigned to each individual user.
The dashboard is a one-stop screen for visibility of the whole company, allowing the user to see events as they happen. Key Performance Indicators (KPI) help you understand what parts of your service department are not working efficiently.
The users can upload and store essential contracts and other documents for easy retrieval whenever needed.
Cost Center Budgeting and Tracking
By using this software, you can group your assets, create budgets, and manage cost centers, thereby increasing your company’s overall efficiency.
By setting your vendor service criteria, you can use the tracking capability to make sure the work is completed within planned budget and scheduled periods.
How can we help?
Online ticketing system, phone support, on-site support, and a library of videos, articles, tips, and manuals
Technical support for Petrosoft internet-based retail management products is just a phone call or a click away
Data processing, accounting, price book builds, foodservice menu builds, and business analysis
Customers are provided a series of online classes