Stay in top operating condition and vendor compliance with Petrosoft’s Field Service Management. Keep your facilities, structures, and assets in 100% working order using preventative Maintenance and avoid your equipment from breaking. This module focuses on the items that hold the most value, including efficient and effective delivery of support service to ensure the integration of people, systems, place, process, and technology.
Work From Anywhere
Users can login and use the system from any computer , laptop, or cell and have access to the service department users no longer have to be tied to one device.
Work Orders Made Easy
Creating a work order takes less then 1 minute. Technicians can work them from any online computer, or even their mobile devices
FMM can send notifications to the Service staff to work Preventative Maintence Issues . Changing Fuel Filters and HVAC filters regularly Save you money by helping the equipment not to break in the first place
Active Directory Single Sign On
Using a single Sign on allows the users to only select requests for their individual location, no more having to filter through lists of equipment for every location.
Role Based Access
Gives you precise , field level control over which user roles see which records.
One stop Screen for visibility of the whole company, see events as they happen. KPI indicators to help you know what parts of your Service department are not working efficiently.
The users can upload and store essential contracts and other documents for easy retrieval later for use or review.
Cost Center Budgeting and Tracking
Group Assets and their associated Maintenance costs into cost centers you define. Create budgets for those cost centers so you can quickly gain insight as to how you are performing against the set budgets.
By setting in your vendor service criteria, you can track the work to make sure that the work is completed with in planned budget with in planned times.
How can we help?
Online ticketing system, phone support, on-site support, and a library of videos, articles, tips, and manuals
Technical support for Petrosoft internet-based retail management products is just a phone call or a click away
Data processing, accounting, price book builds, foodservice menu builds, and business analysis
Customers are provided a series of online classes